> For the complete documentation index, see [llms.txt](https://flicky.gitbook.io/flicky-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://flicky.gitbook.io/flicky-docs/user-guide/volume-discounts.md).

# Volume Discounts

## What it does

Volume Discounts let you reward larger orders with **tiered "buy more, save more" pricing**. You define quantity tiers — for example, *5+ units = 10% off, 10+ units = 15% off* — and Shopify applies the matching discount automatically at checkout. A discount table is shown on the product page so buyers can see the savings before they add to cart.

Each tier can use a different kind of price break:

| Tier type                | What the buyer gets                                | Example                 |
| ------------------------ | -------------------------------------------------- | ----------------------- |
| **Percentage off**       | A percentage off the unit price for that quantity. | *10+ = 15% off*         |
| **Fixed amount off**     | A flat amount off each unit.                       | *10+ = $2 off per unit* |
| **Fixed price per item** | A set per-unit price, regardless of the original.  | *10+ = $8.00 each*      |

You can mix these across a single discount's tiers, target exactly which products and customers qualify, schedule when it runs, and style the on-page table to match your store.

## Before you start

* Install Flicky and enable the storefront app embed — see [Install and Enable Flicky On Your Store](/flicky-docs/user-guide/getting-started.md).

## Step‑by‑step

### 1. Open Volume Discounts

From the Dashboard or the left navigation, click **Volume Discounts**. You'll see the list of all your discounts, with a live preview of each one, its method, status, and schedule.

![Volume Discounts list](https://3576263950-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqyC1JVd3EOHO2xtKO9MA%2Fuploads%2Fgit-blob-f6d8766d82df7d8fd88fec5f9bcaef6580ad86a7%2Fvd-list.png?alt=media)

Click **Create volume discount** (top right) to start a new one.

### 2. Fill in the basics

On the **Basic information** card, set:

* **Title** — an internal name for the discount (buyers don't see this).
* **Method** — *Automatic* (applied with no code) or *Discount code* (buyer enters a code at checkout).
* **Status** — *Active* to make it live, or *Inactive* to keep it as a draft.
* **Schedule** — optional start and end date/time (see [Scheduling](#scheduling) below).
* **Display position** — *Auto* (Flicky places the table automatically on the product page) or *Block* (you place a **Flicky Volume Discount** block exactly where you want it in the theme editor).

![New volume discount form](https://3576263950-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqyC1JVd3EOHO2xtKO9MA%2Fuploads%2Fgit-blob-b3428cb26902b77b0f7548bac2a88ecc76474152%2Fvd-create.png?alt=media)

### 3. Add your discount tiers

In the **Discount tiers** card, add one row per quantity break:

* **Minimum quantity** (required, at least 1) and an optional **maximum** for the tier. Leave the maximum empty on your top tier to mean "and above".
* **Discount type** — percentage off, fixed amount off, or fixed price per item.
* **Discount value** — the percentage, amount, or per-unit price for that tier.
* **Label** (optional) — a short badge shown on the tier, e.g. *Best value*.

Add as many tiers as you need with **Add tier**, and drag to reorder them.

![Discount tiers card](https://3576263950-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqyC1JVd3EOHO2xtKO9MA%2Fuploads%2Fgit-blob-be68f7f3a661cdb3a3f55ff5700a0a3dce1210b9%2Fvd-tiers.png?alt=media)

> **Tiers can't overlap.** Each quantity range must be distinct — *5–9* and *10+* is fine, but *5–10* and *10+* overlap and will be flagged. Gaps are allowed; two tiers can't share the same value for the same discount type.

### 4. Choose what it applies to

On the **Applies to** card, target which products qualify for the discount. Pick one of:

* **All products** — the discount applies to your whole catalog.
* **Specific products, collections, or tags** — narrow it down. When you choose this, more options appear (see below).

![Applies to — specific products, collections, or tags](https://3576263950-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqyC1JVd3EOHO2xtKO9MA%2Fuploads%2Fgit-blob-57ec2a6395535f705629de6ea7fb7740e7b83c25%2Fvd-applies.png?alt=media)

When you select **Specific products, collections, or tags**, you get:

* **Match logic** — *Any (OR)* applies the discount when at least one group matches; *All (AND)* requires every group you fill in to match.
* **Include** — turn on **Products**, **Collections**, and/or **Tags** and pick the ones to target. For products you can choose whole products or drill down to individual variants.
* **Exclude** — optionally carve out exceptions (for example, *all of a collection except a few products*).

> **Tip:** Include and Exclude work together — target a broad collection in **Include**, then list the few items to leave out in **Exclude**.

### 5. Choose who's eligible

On the **Customer eligibility** card, decide which shoppers get the discount:

| Eligibility             | Who qualifies                                    |
| ----------------------- | ------------------------------------------------ |
| **All customers**       | Everyone, logged in or not.                      |
| **Logged-in customers** | Any signed-in customer account.                  |
| **Not logged in**       | Only guests (signed-out shoppers).               |
| **Specific customers**  | A hand-picked list of customer accounts.         |
| **Customer tags**       | Customers carrying tags you choose (e.g. `vip`). |
| **Customer segments**   | Members of a Shopify customer segment.           |
| **Markets**             | Shoppers in specific markets/regions.            |
| **Companies**           | Specific companies and locations.                |

![Customer eligibility card](https://3576263950-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqyC1JVd3EOHO2xtKO9MA%2Fuploads%2Fgit-blob-b971a3537c5f5b63b47a70477e2c814459e930fc%2Fvd-eligibility.png?alt=media)

### 6. Set minimum requirements and combinations

* **Minimum requirements** — an optional minimum spend, plus usage limits (per customer and total).
* **Combinations** — whether this discount can stack with other discounts (see [Combinations](#combinations-stacking) below).

![Combinations card](https://3576263950-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqyC1JVd3EOHO2xtKO9MA%2Fuploads%2Fgit-blob-b44bbcb24baa0be0c864041c8b9b8ab50d513640%2Fvd-combinations.png?alt=media)

### 7. Style the on‑page table (optional)

Switch to the **Design** tab to customize the discount table shown on the storefront. Start from one of **16 ready-made colour presets** (Default, Indigo, Sunset, Ocean, Midnight, Forest, Lavender, Rose, Amber, Sky, Emerald, Aurora, Crimson, Gold, Blush, Coral), then fine-tune:

* **Title and subtitle** text and colours (solid or gradient).
* **Background, border** (colour, width, radius), and **row** colours, including the highlighted active row.
* **Alignment** (left-to-right or right-to-left).

A live preview updates as you edit.

![Volume Discount design tab](https://3576263950-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqyC1JVd3EOHO2xtKO9MA%2Fuploads%2Fgit-blob-17d6856c42e0f09d5cdf6033b0c9656e5ebd5ca6%2Fvd-design.png?alt=media)

### 8. Save

When you make changes, a **Save bar** appears at the top of the screen. Click **Save** to publish, or **Discard** to undo.

## Scheduling

Set an optional **start** and **end** date/time on the Basic information card. The list shows a computed status so you always know where a discount stands:

* **Active** — live right now.
* **Scheduled** — active but its start date is in the future.
* **Expired** — active but its end date has passed.
* **Inactive** — turned off (a draft).

The on-page table appears and disappears automatically as the schedule window opens and closes.

## Combinations (stacking)

By default, discounts don't combine. Open the **Combinations** card to allow this discount to stack with:

* **Product discounts** (including other Flicky discounts and pricing rules),
* **Order discounts**, and/or
* **Shipping discounts**.

For two discounts to stack, **both** must allow the combination.

## On the storefront

When the app embed is enabled and a discount is active, the tier table renders on matching product pages. Buyers shop as normal:

* They see the savings table and can click a tier row to jump the quantity selector to that tier.
* They add to cart with your theme's **own** Add to cart button — Flicky doesn't replace it.
* The discount is applied by Shopify at **checkout**, so the savings are guaranteed even if a buyer changes quantities.

## Key fields explained

| Field                          | What it controls                                                                                |
| ------------------------------ | ----------------------------------------------------------------------------------------------- |
| **Method**                     | *Automatic* applies with no action from the buyer; *Discount code* requires a code at checkout. |
| **Minimum / Maximum quantity** | The quantity range a tier applies to. Leave the maximum empty on the top tier for "and above".  |
| **Discount type / value**      | Percentage off, fixed amount off, or fixed price per item — and its value.                      |
| **Label**                      | An optional badge shown on the tier (e.g. *Best value*).                                        |
| **Applies to**                 | Limits the discount to chosen products, collections, variants, or tags.                         |
| **Customer eligibility**       | Restricts the discount to specific customers, tags, segments, markets, or companies.            |
| **Combinations**               | Whether this discount can be combined with product, order, or shipping discounts.               |
| **Display position**           | *Auto* (Flicky places the table) or *Block* (you place it in the theme editor).                 |

## Tips & common setups

* **Simple bulk break:** one tier at *6+ = 10% off*, applied to a "Sale" collection, eligible only to a `vip` customer tag.
* **Escalating tiers:** *10+ = 5%*, *25+ = 10%*, *50+ = 15%* on all products for logged‑in customers.
* **Case pricing:** *12+ = $8.00 each* using **fixed price per item**, so a full case always lands at a clean per-unit price.
* **Clearance push:** *5+ = $3 off per unit* with an end date set, using **fixed amount off** for a time-boxed promotion.

## Troubleshooting

**My discount isn't applying at checkout.** Check that the discount is **Active**, today is within its schedule, the cart meets the tier's minimum quantity, and the customer/products match your eligibility and "Applies to" settings.

**Two discounts aren't stacking.** By default discounts don't combine. Open the **Combinations** card and allow the discount types you want to stack — and confirm the other discount also allows combining.

**The discount table doesn't show on the product page.** Make sure the storefront app embed is enabled (see [Getting started](/flicky-docs/user-guide/getting-started.md)) and that the product is covered by the discount's **Applies to** settings. If you set the display position to *Block*, confirm you added the **Flicky Volume Discount** block in the theme editor.

**My new tier shows a "range overlaps" error.** Two tiers cover the same quantity. Adjust the minimum/maximum so each range is distinct — gaps are fine, overlaps aren't.